Home Contact us FAQ Shipping Method Terms of use Privacy policy Return & Refund Policy Testimonals Site map
We hope that you'll be completely satisfied with your Herbalfinest's order. However, we realize that problems do sometimes occur. If the error is ours, we'll gladly refund your credit card for both the product and the shipping costs. Please notify us within 5 business days of delivery if there are any problems with your order.
All returns for refund must contain an RMA number (see below).
Damaged product? In the event that you receive damaged product, please contact mailto:admin@herbalifez.com within 5 business days after receiving your package. Please retain all packaging material. Let us know which item(s) was damaged, and we will ship you a replacement at no charge or refund your credit card for that item and applicable shipping charges.
If you are not satisfied with any item purchased through Herbalfinest.com you may return it for refund within 30 days of delivery date. We will refund the cost of the returned products only.
We reserve the right not to accept returns on any items that have been opened or where the tamper evident seal has been broken. PLEASE NOTE: You are responsible for the return shipping costs if you are simply asking for a refund.
Exchanges for a different product are not handled through the return process. If you would like a different item, simply place a new order.
How to Return " Unused / Unopened Products To Us
1. All claims must be made within 30 days of the delivery date.
2. You must get a Return Merchandise Authorization (RMA) before returning any item. To receive an RMA, please email mailto:admin@herbalifez.com and request an RMA.
3. Please include the following information in your email requesting an RMA:
a. Your name, phone number and email address (in case we need to reach you)
b. Your Herbalfinest's invoice/ Transaction number
c. Packed by? (Located in the upper right corner of invoice)
d. The address to which the package was shipped
e. Reason for return
____________________________________________________________________________________________________________________
Home Contact us FAQ Shipping Method Terms of use Privacy policy Return & Refund Policy Testimonals Site map
